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Terms & Conditions

ABC Vietnam Cars and Tours

Last updated: [25/Dec/2025]

Welcome to ABC Tour (website: abctour.vn).

These Terms & Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. Services Provided

ABC Tour provides travel-related services including but not limited to:

  • Airport Transfer Services
  • Car Rental Services
  • Tours and Travel Experiences
  • Hotel Support and Recommendations

All services are subject to availability and confirmation.

2. Booking & Confirmation

  • All bookings made through abctour.vn are subject to confirmation via email.
  • A booking is considered confirmed only after you receive a confirmation email or payment confirmation.
  • You are responsible for providing accurate and complete information during the booking process.

ABC Tour is not responsible for issues arising from incorrect or incomplete information provided by the customer.

3. Pricing & Payments

  • All prices displayed on the website are shown in the applicable currency and may include or exclude taxes depending on the service.
  • Payments are processed securely via PayPal
  • ABC Tour does not store credit or debit card details.
  • Prices may change without prior notice, but confirmed bookings will not be affected.

4. Cancellation & Refund Policy

4.1 Airport Transfer & Car Rental

  • Cancellation policies vary depending on the service type and booking conditions.
  • Any cancellation or refund eligibility will be stated clearly at the time of booking or in the confirmation email.

4.2 Tours & Activities

  • Tour cancellations may be subject to specific cancellation deadlines.
  • No-shows may be charged the full amount.

Refunds, if applicable, will be processed to the original payment method within a reasonable timeframe.

5. Customer Responsibilities

By using our services, you agree to:

  • Provide accurate personal, contact, and travel information
  • Comply with local laws and regulations
  • Respect drivers, guides, and service staff
  • Be on time at the agreed pickup or meeting point

ABC Tour reserves the right to refuse service to customers who violate these responsibilities.

6. Service Changes & Force Majeure

ABC Tour is not liable for delays, cancellations, or service disruptions caused by events beyond our reasonable control, including but not limited to:

  • Weather conditions
  • Traffic conditions
  • Natural disasters
  • Government actions
  • Strikes or technical failures

In such cases, we will make reasonable efforts to provide alternative solutions when possible.

7. Limitation of Liability

To the maximum extent permitted by law:

  • ABC Tour shall not be liable for indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the amount paid for the service in question.
  • We are not responsible for personal belongings lost or damaged during the service.

8. Third-Party Services

Some services may be provided by third-party partners (drivers, tour operators, hotels).
ABC Tour acts as an intermediary and is not responsible for the acts or omissions of third-party providers beyond reasonable coordination.

9. Intellectual Property

All content on abctour.vn, including text, images, logos, and design elements, is the property of ABC Tour or its licensors and is protected by applicable copyright laws.

You may not reproduce, distribute, or use any content without prior written consent.

10. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and protect your personal data.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Vietnam.

Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts of Vietnam.

12. Changes to These Terms

ABC Tour reserves the right to modify these Terms & Conditions at any time.
Any updates will be posted on this page and will take effect immediately upon publication.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

ABC Vietnam Cars & Tours